Guest Relation Officer
Ideal Candidate
- Minimum of one (1) year hospitality management experience in an upscale hotel, resort or cruise line (shipboard experience preferred)
- Completion of high school or basic education equivalency required
- Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred
- Very strong management skills in a multicultural and dynamic environment
- Very strong communication, problem solving, decision making, and interpersonal skills
- Superior customer service, team building and conflict resolution skills
- Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques
- Advanced computer software skills required, including Microsoft Excel
- Possess a good understanding of numbering flow “Debits/Credits”, adjusting entries and corrections
- Possess an understanding of all documentation and Immigration and Customs procedures for embarking/disembarking guests.
Benefits
- Travel Opportunities
- Free Food and Accommodation
- International Experience
- Language Skills Enhancement
- Medical insurance and onboard medical assistance
- The opportunity to save money, considering that accommodation and meals are covered
- Transportation ensured during the contract period
- Career Growth
- Visa Fees Refunded
- Adventure and Unforgettable Experience
