Guest Relation Officer

Ideal Candidate

  • Minimum of one (1) year hospitality management experience in an upscale hotel, resort or cruise line (shipboard experience preferred)
  • Completion of high school or basic education equivalency required
  • Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent preferred
  • Very strong management skills in a multicultural and dynamic environment
  • Very strong communication, problem solving, decision making, and interpersonal skills
  • Superior customer service, team building and conflict resolution skills
  • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques
  • Advanced computer software skills required, including Microsoft Excel
  • Possess a good understanding of numbering flow “Debits/Credits”, adjusting entries and corrections
  • Possess an understanding of all documentation and Immigration and Customs procedures for embarking/disembarking guests.


  • Travel Opportunities
  • Free Food and Accommodation
  • International Experience
  • Language Skills Enhancement
  • Medical insurance and onboard medical assistance
  • The opportunity to save money, considering that accommodation and meals are covered
  • Transportation ensured during the contract period
  • Career Growth
  • Visa Fees Refunded
  • Adventure and Unforgettable Experience



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