Front Desk Manager

Ideal Candidate

  • Minimum one year front of house supervisory experience in a hotel, cruise line or hospitality industry related field required
  • Ability to effectively deal with internal and external guests, some of whom will require high levels of discretion, patience, tact and diplomacy
  • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards
  • Ability to communicate diplomatically with managers, shipboard and shore-side employees to resolve problems and negotiate amicable resolution to challenging issues
  • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible.
  • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation.
  • Working knowledge of computers, internet access, and the ability to navigate within a variety of software packages such as Microsoft Office.
  • Demonstrates a working knowledge to operate all office equipment.
  • Completion of high school, basic or vocational education equivalency preferred.
  • Working knowledge of US cash handling procedures and foreign exchange required.

Benefits

  • Travel Opportunities
  • Free Food and Accommodation
  • International Experience
  • Language Skills Enhancement
  • Medical insurance and onboard medical assistance
  • The opportunity to save money, considering that accommodation and meals are covered
  • Transportation ensured during the contract period
  • Career Growth
  • Visa Fees Refunded
  • Adventure and Unforgettable Experience

FORMULAR

APLICARE JOB

Dacă ai găsit un job care te interesează în categoriile de mai sus, completează acest formular cu datele tale, selectează categoria și jobul dorit iar echipa noastră de recrutare te va suna în timpul programului pentru a discuta toate detaliile aferente.